Legal Policies & Terms

Welcome to EAGM GROUP LTD’s Legal Policies & Terms page. Below you can find detailed information about how we handle data, our terms of service, and other legal details. Please review these policies carefully to ensure full understanding of your rights and obligations when using our services.

By using our services, you agree to be bound by these Terms of Service. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our services constitutes acceptance of any changes.

Account Suspension/Termination: We reserve the right to suspend or terminate any account that violates these terms or engages in fraudulent or unlawful activity.

Limitation of Liability: Our liability is limited to the amount paid by the user for the affected services. We shall not be held responsible for indirect, incidental, or consequential damages.

EAGM GROUP LTD (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains:

• What information we collect
• How we use and protect your information
• Your rights regarding your personal data

We collect only the necessary information to process payments via Stripe and improve our services. We never share your data with third parties except:

• When required by law
• With service providers like Stripe who process payments

You may request data deletion or correction by contacting us at legal@eagmgroup.com.

Data Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies & Tracking Technologies: We may use cookies and similar technologies to enhance user experience, analyze site traffic, and assist with marketing. You can modify your browser settings to manage or reject cookies.

International Data Transfers: If data is transferred outside the UK/EEA, we take appropriate safeguards to ensure compliance with applicable data protection laws.

Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Updates to this Policy: We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by updating the “Last Updated” date or via email if you have subscribed to our mailing list.

We value your trust in recommending EAGM GROUP LTD to others. This Referral Policy explains how our referral program works:

• Eligibility: You must have an active account to participate in our referral program.
• Referral Rewards: Rewards or bonuses (if any) will be provided once the referred user completes a qualifying purchase or service usage.
• Limitations: Rewards cannot be combined with other promotions unless explicitly stated.
• Contact: For more details or any questions regarding referrals, please contact support@eagmgroup.com.

We comply with the following standards and regulations:

• UK General Data Protection Regulation (UK GDPR)
• General Data Protection Regulation (EU GDPR), where applicable
• Payment Card Industry Data Security Standard (PCI-DSS)
• Stripe’s Connected Account Agreement

Our compliance with these standards ensures the security and privacy of your data at all stages of processing.

All transactions use Stripe’s PCI-DSS compliant infrastructure. We implement:

• 256-bit SSL encryption
• Tokenization for card data
• Regular security audits

No sensitive payment data is stored on our servers.

User Responsibility: Users are responsible for safeguarding their account credentials. We employ advanced fraud detection systems to protect against unauthorized access.

Refunds are available within 30 days of purchase, subject to the conditions outlined in our refund guidelines. For any refund inquiries, please contact our support team.

Eligibility Criteria: Refunds may be granted in cases such as cancellations or service dissatisfaction, provided terms are met.

Processing Time: Refunds will be processed within 5–7 business days after approval. Certain services may be non-refundable as stated during purchase.

All content on this website, including text, graphics, logos, images, and other media, is the property of EAGM GROUP LTD or its licensors. Unauthorized reproduction or use is strictly prohibited.

Trademarks: All trademarks displayed on this website are the property of EAGM GROUP LTD or their respective owners.

Third-Party Content: Third-party content used on this site remains the property of its respective owners and is used in accordance with applicable licenses.

Any disputes arising from the use of our services will be resolved through binding arbitration in accordance with the laws of our jurisdiction. By using our services, you agree to resolve any disputes through this process.

Governing Law & Jurisdiction: Disputes will be governed by English law and resolved in London courts unless eligible for small claims court proceedings.

We strive to make our website accessible to all users, adhering to WCAG 2.1 guidelines. If you encounter any accessibility barriers, please contact us so we can work to improve your experience.

Phone: +44 7426 604230
Email: legal@eagmgroup.com
Address: 71-75 Shelton Street, Covent Garden, London, UK WC2H 9JQ

Support Hours: Monday–Friday, 9 AM–5 PM GMT. For urgent inquiries, please call the number above.

Alternative Contact: In case of emergency or special requests, you may also email support@eagmgroup.com.

These policies are provided for informational purposes and may not cover every legal requirement for your specific situation. We recommend consulting a qualified solicitor to ensure compliance with all applicable laws and regulations, including the unique requirements of UK incorporation.